FAQ

Below are some frequently asked questions (FAQ) on OrganicSiri for your reference. In addition, we have separately compiled some common Organic Food Questions and Organic Farming Questions. Please contact us for any other queries and we will try and answer as much as we can.

Do you deliver to my area?

We deliver to most of Hyderabad and Secunderabad; we currently cannot deliver outside of these cities. Please review the list of Delivery PIN Codes that we deliver to on our delivery page.

How long does it take to deliver?

Deliveries typically are on same or next business day; farther locations may take an extra day or so. Our team will contact you before delivery.

Do you have a store?

No, we do home delivery based on online orders only. Currently we do not have physical stores anywhere.

The product I want is out of stock?

All our produce is from our own farms and hence stocks are limited to what crops we have at the moment. We typically harvest once or twice at our farms each week and stock the website at that time. You should see a larger variety at harvest. If you have an account on our site, you can also choose to be notified at harvest.

Do you grow all your produce?

Yes, every product on our site is grown by us at our own farms and handled hygienically by ourselves. Read more on our unique processes on Why OrganicSiri page.

Are you certified organic?

We are part of organic certification process of TSSOCA, Govt. of Telangana. While all our farms are organically grown for many years now, we have enrolled in the current process for the last few years. Read more on our unique processes on Why OrganicSiri page.

Where are your farms?

Our farms are in different parts of Telangana, in Medak and Wanaparthy districts. These are owned and managed by us.

Why are your organic products so low in price?

Pricing is relative. Since all our produce is grown by us, we tend to be reasonable in our pricing with no layers of distribution. At the same time, we try to ensure our operations are sustainable to serve you long term.

Why are your organic products so expensive?

Pricing is relative. Organic production is expensive and labor & organic input intensive. Yet we try to contain costs as best as we can. At the same time, we tend to be reasonable in our pricing with no layers of distribution.

What is the minimum order amount?

Minimum order for free delivery is dependent on your pin code but is generally quite small. A delivery fee is automatically applied for small orders. Please review the list of Delivery PIN Codes and minimum orders on our delivery page.

How can I order?

All orders to be made online on our site. Detailed information is available on our How to Order page.

What is your return policy?

Please review the delivered products at the time of delivery. Detailed return policy is written down in Returns & Refunds section at Terms of Use & Privacy Policy.